Richard K. Palmer Resume

32200 Hennepin Street, Garden City, MI 48135 • 734-560-2791

Professional Experience

Lead ESE/DTW Today Website Manager
Northwest Airlines, 2006 — Present

• Designed and developed dtwtoday.com an internal company website
• Managed multiple simultaneous projects successfully meeting objectives and timelines
• Wrote feature articles, photographed events, interviewed subjects for website
• Taught website development, layout, and design

Communications Representative
International Association of Machinists & Aerospace Workers, 1998 — 2006

• Performed various communications duties as needed for 600,000-member organization
• Managed multiple simultaneous projects successfully meeting objectives and timelines
• Wrote feature articles, photographed events, interviewed subjects for full color magazine and website
• Conceived and designed twice-weekly online bulletin
• Wrote and designed special publications: handbills, brochures, and PowerPoint presentations
• Taught basic website creation and developed training material for classroom use
• Taught layout and design of newsletters and brochures
• Performed public relations duties and responded to media inquiries
• Designed organization calendar
• Conceived and performed news podcasts
• Wrote speeches, operated teleprompter

Communications Director
Air Transport District 143, 1991 — 1998

• Wrote, edited, photographed, designed 16-page monthly for 43,000 member organization
• Designed special publications
• Designed and implemented multi-page website
• Performed public relations duties and responded to media inquiries

Editor
Detroit Air Transport Local Lodge 141, 1987 — 1991

• Designed 8-page monthly publication for 3,500 member union local
• Wrote featured articles, edited content, photographed people and events

ESE/Lead ESE
Northwest Airlines, 1979 — 1991

• ***
• ***

Technical Summary

• Extensive experience with FrontPage and Dreamweaver in development of professional websites
• Proficient working with Pagemaker and InDesign for the creation of print material
• Skilled in both Paint Shop Pro and Photoshop for graphic design
• Familiar with various software applications: word processing, multimedia, file transfer, content management

Professional Training

• 2004 Dreamweaver website development and maintenance, ICS Institute, Alexandria, Virginia
• 2002 Final Cut video editing Macintosh Users Group, Towson, Maryland
• 1996 Video shooting and editing, Minnesota Telecommunications Network, Minneapolis, Minnesota

Employment History

• 2006 — 2008 Northwest Airlines, Romulus, Michigan
• 1998 — 2006 International Association of Machinists & Aerospace Workers, Upper Marlboro, Maryland
• 1991 — 1998 Air Transport District 143, Mendota Heights, Minnesota
• 1979 — 1991 Northwest Airlines, Romulus, Michigan

Education

• 1982 — 1984 Normandale Community College, Bloomington, Minnesota
• 1971 — 1974 Western Michigan University, Kalamazoo, Michigan

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