NWA People Help Kick Off MEM Habitat for Humanity Blitz

The walls came tumbling - up - on March 16th in Memphis as NWA MEM-based employees participated in the kick-off of the Greater Memphis Habitat for Humanity Spring Building Blitz.

About 40 NWA volunteers teamed up with volunteers from Medtronic, Wells Fargo Financial, Cargill, Cummins and Primacy Relocation to raise the walls on four houses on Jennette Place in Memphis.

"It was a wonderful day at Habitat," said Cheryl Parker, an NWA MEM-based flight attendant who turned out for the event. "We had a great time and it was for a great cause. It made me proud that we turned out so many volunteers and that we were standing shoulder-to-shoulder with people from some of the biggest companies in Memphis all of us helping people in our own community."

DTW Health EIT Holds Glucose Screening

As part of a focus on Diabetes during the month of March, DTW's Health & Wellness Committee held a Glucose Screening in the conference room by gates 41 & 43 on Wednesday.

Glucose screening is a measure of the sugar in your blood. A high level of glucose may be indicative of diabetes. Early diagnosis and effective control of diabetes correlates with reduced side effects from the disease. However, a diagnosis of pre-diabetes does not mean that diabetes is inevitable. Modest lifestyle changes—including healthier diets and physical activity—can help people prevent the onset of diabetes.

HOU Payroll EIT Saves Millions

These 'Analyst Associates', better known as the Payroll Department Staff, make sure everything is correct down to the penny regarding our pay. The rest of the team, Donna Guerra, Diane Wiesend and Kim Pingston — pictured below, and Belinda Barkley and Charlotte Blanchard — not pictured, together handle payroll for multiple departments at 18 stations as well as DTW.

When asked how many people they take care of — the answer is over 4500 employees with almost a thousand more being added soon. They do an awesome job and they do it well. Hats off to each of you!

The Change Begins Right Now

By Crystal Knotek
Senior Vice President-Customer Service and Ground Operations

Successful companies share a few important things in common — a set of defined goals, highly-motivated employees, and a management team that supports employees in reaching those goals.

Together, employees and management work to create a positive corporate culture that makes success inevitable.

This hasn't happened at Northwest Airlines. Fostering a positive corporate culture wasn't a priority. That way of thinking needs to change.

Beginning right now.

We have Employee Involvement Teams springing up in every station around our system. EITs are making things happen, positive accomplishments are occuring, employees are demonstrating how valuable the NWEA family is to the community.

It's a start.

We know it's going to take a lot of work and much care to turn around what we have here at NWA and change to a positive corporate culture. It's not going to happen overnight. But it is going to happen.

I'm asking you to give it a try, to help make things better. I think you will be very surprised at what we can do together.

I will be reporting to you in this space each week on what we have accomplished. I'd love to hear what you have to say about our progress